The Fidelity Investments has agreed to pay $2.5 million to resolve a claim that it failed to prevent a 2024 data breach which compromised sensitive consumer information.
Who is eligible:
- US residents whose account number and routing number were exposed when a third party accessed and obtained certain information without authorization on Fidelity’s computer network between August 17, 2024, and August 19, 2024, (the “Data Security Incident”), including those whom Fidelity provided notice of the Data Security Incident.
Compensation:
- Reimbursement of Documented Monetary Losses: If you incurred actual, documented out-of-pocket losses due to the Data Security Incident, you can get back up to $5,000. The losses must have occurred between August 17, 2024, and July 27, 2026, and you cannot claim a payment for expenses that have already been reimbursed by a third party.You need to provide proof, like bank statements or receipts, to show how much you spent or lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Security Incident.
- Pro Rata Cash Payment: All Settlement Class Members may claim a pro rata cash payment of $100 but may be larger or smaller depending on the total claims filed – no proof or explanation required to claim this payment.
- CCPA Payment (California residents only): Settlement Class Members who are California residents may claim a payment of $50 for the California Consumer Privacy Act (CCPA) claim brought against Fidelity. Proof or explanation is not needed to claim this payment.
- Identity Theft Protection and Credit Monitoring: All Settlement Class Members are eligible to enroll in two (2) years of CyEx Financial Shield Complete. This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for fraud or identity theft, dark web postings, unauthorized financial transactions, and personal information associated with high-risk transactions. If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.
Please note that you must file your claim on or before July 27th. You may file your claim online or by mail to the following address:
Fidelity Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958








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